FAQs


About My Card

+What is the card limit or balance?
+How can I set/change the PIN number?
+How do I activate my card?
+Are there any service fees?
+Can I use my card at an ATM?
+Does my card expire?
+How do I use my card?

Most Common Questions / Problems:

+Are these cards reloadable?
+Can I change the name on the card?
+Why did I receive this card?
+Why is the balance of my card lower than what it should be?
+Why was I not able to use the card for an online purchase?
+My card was declined at a Restaurant?
+I was not able to use my card at a gas station?
+Why is my card not working?